Upside Studios is an interdisciplinary creative studio and event space based in Fan Tan Alley, Victoria, BC.
Shipping charges are a flat rate of $15 within Canada, $20 to the United States, and $50 outside of North America. All parcels are sent via Canada Post and are insured and trackable. All orders ship within 2 business days of purchase excluding holidays. Shipping times are estimated at 3-7 business days depending on location and circumstances. We are not responsible for any duties and/or fees associated with the importing process.
Email or contact us for more info on local pickup in Victoria, BC.
Returns & Exchanges
If your order hasn’t been shipped, we can modify or change your order. Please contact us immediately via email at firstname.lastname@example.org and we will do our best to accommodate your requests.
To be eligible for a return, your item must be unused and in the same condition that you received it. Shipping fees are not refundable.
We will only exchange items if they are defective or damaged.